FAQ

Frequently asked questions

Can I return my item?


Yes you can! You can return your items within 30 days. Please read our return policy.




How long does it take to receive my order?


Each product has a specific order date cutoff. If you miss the order date you will have to wait till the next one is available. Please allow up to 14 days after the cuttoff date to receive your item. We will provide shipping updates to your provided email.




How much does shipping cost?


There are two main factors that estimate the shipping cost. One being the product weight and two being the distance the item has to travel to it's desination.




What payment methods can I use?


Accepted Credit Cards: VISA, Master Card, American Express, Discover, JCB, Diners and UnionPay (UnionPay is not yet available to all users) Accepted Debit Cards: Visa & MasterCard